At hoki77, your privacy is not merely a priority — it is the foundation of the trust you place in us. This document explains in detail how we collect, use, store and protect your personal information as a member of our platform. We are committed to ensuring your data remains secure and is managed with full transparency.
We invest in world-class security infrastructure to ensure every piece of information you entrust to us remains protected at all times.
All data transmitted between your device and hoki77's servers is encrypted using 256-bit SSL technology — the same security standard used by leading banking institutions in Malaysia. Your information cannot be intercepted while in transit.
Hoki77 has never and will never sell, rent or trade members' personal information to any third party for marketing purposes. Your data belongs to you — we use it solely to improve your experience on our platform.
The hoki77 privacy policy is fully drafted in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA). We comply with all legal obligations relating to the collection, use and disclosure of personal data in Malaysia.
Access to members' personal data within the hoki77 system is restricted solely to staff who require it to perform their duties. All access is logged and audited regularly to prevent internal misuse.
Members' personal data is stored in data centres equipped with multi-layered physical and digital security measures. Our databases use encryption at rest to ensure maximum security even in unforeseen scenarios.
In the event of any security breach affecting your data, hoki77 is committed to notifying affected members within 72 hours of the breach being identified, in line with international data protection best practices.
Important Note: By using the hoki77 platform, you agree to the terms stated in this Privacy Policy. This policy applies to all information collected through the hoki77 website, mobile app and all official communication channels. Please read this document carefully before registering.
Hoki77 collects your personal information through several means — whether provided directly by you during registration or collected automatically while you use our platform. The following are the categories of information we collect:
| Data Category | Examples of Information | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad number | KYC verification & age eligibility |
| Contact Information | Email address, phone number, residential address | Account Communications & Support |
| Financial Information | Bank account number, bank name, transaction records | Deposit & withdrawal processing |
| Usage Data | IP address, device type, game history | Account Security & Platform Enhancements |
| Technical Data | Browser type, operating system, activity logs | Troubleshooting & security audits |
Data Minimisation Principle: hoki77 only collects information that is genuinely necessary to provide the services you request. We do not collect excessive or irrelevant data beyond what is required for the platform's operations.
All information you provide during registration must be accurate and up to date. If any of your personal details change — such as a new phone number or email address — please update them via your account settings or contact our support team as soon as possible.
Hoki77 uses your personal information responsibly and only for legitimate purposes. The following are the primary purposes for which we use the data we collect:
Marketing: hoki77 may use your email address to send relevant promotional information and exclusive offers. You may opt out of marketing emails at any time by clicking the "unsubscribe" link at the bottom of any email or by contacting our support team.
The privacy of your personal data is hoki77's top priority. We continuously invest in the latest security infrastructure to ensure your information is always protected at every stage — both in transit and at rest on our servers.
Shared Responsibility: While hoki77 takes all reasonable steps to protect your data, account security also depends on you. Always use a strong and unique password, enable two-factor authentication (2FA) if available, and never share your login credentials with anyone.
Hoki77 does not sell or disclose members' personal information to third parties for marketing or commercial gain. However, there are limited situations where we need to share your information with certain parties to enable the platform to operate effectively:
All third parties working with hoki77 are bound by strict confidentiality and data protection agreements. They are only permitted to use your information for the specific purposes defined and may not use it for any other purpose without written consent from hoki77.
Attention: hoki77 is not responsible for the privacy practices of other websites or platforms that you may access through external links. Please read the privacy policy of any third-party platform before providing them with your personal information.
Hoki77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and ensure the platform runs smoothly.
| Cookie Types | Function | Duration |
|---|---|---|
| Essential Cookies | Enables core platform functions such as login and navigation | This session only |
| Performance Cookies | Collects anonymised analytics data to improve the platform | 12 months |
| Functional Cookies | Saves your language preferences and display settings | 6 months |
| Security Cookies | Detects suspicious activity and protects your account | 30 days |
You can control and manage cookie settings through your browser settings. Please note that disabling certain cookies may affect the functionality and performance of the hoki77 platform on your device. Essential cookies cannot be disabled as they are required for the platform to function properly.
As a hoki77 member, you have clear rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). We fully respect and facilitate the exercise of these rights:
To exercise any of the above rights, please contact the hoki77 support team via live chat or email at [email protected]. We will process your request within 14 business days. For more complex cases, this period may be extended to up to 30 days with written notice to you.
Identity Verification: To protect your privacy, we may request identity verification before processing any data rights request. This is a precautionary measure to ensure no third party can access or modify your data.
Hoki77 retains your personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law.
When data is no longer needed and there is no legal obligation to retain it, hoki77 will securely delete or destroy the data using methods that ensure it cannot be recovered. The deletion process is carried out periodically according to a schedule set by our data management team.
Voluntary Deletion: If you close your hoki77 account, we will initiate the deletion of your personal data within 30 days, subject to any data retention obligations required by law. You will receive an email confirmation once the deletion process is complete.
If you have any questions, concerns or complaints regarding how hoki77 handles your personal data, our Data Protection Officer (DPO) team is ready to assist you. We take all feedback seriously and will provide a thorough response within the stipulated timeframe.
If you are dissatisfied with the response provided by the hoki77 team, you have the right to lodge a complaint with Malaysia's Department of Personal Data Protection (JPDP) or the relevant regulatory authority in your jurisdiction. hoki77 will cooperate fully with any investigation conducted by such authorities.
Policy Update: hoki77 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any material changes will be communicated via in-platform notifications or email at least 14 days before the changes take effect.
Responsible Gaming: 18+ This platform is for users aged 18 and above only. Gambling can be addictive. Bet responsibly. For more information, visit the Responsible Gaming us.